So by now you’ve all probably read about what happened to a guidie of ours, yes? He got slammed with the Blizz Ban Hammer for “cheating*”, getting caught in the same net as the Glider-folks. Our erstwhile, miniature, whirling dirvishette of awesomeness has pretty much covered the feelings of our guild, so we’re not going to repeat them here.
Succinctly, Lamaa is not a cheater*. Lama is Good People. Unfortunately, we think Lamaa cheated*.
“What’s the deal with the asterisks, BRK?”
The deal with the asterisks is: we’re very unsure of what Blizzard considers cheating*, we think the vast majority of warcraft-players don’t know what Blizzard considers cheating*, and we’re quite positive that Blizzard isn’t exactly forthcoming about what cheating* is.
“Cheating is doing stuff that Blizzard says you cannot do! Dummy!”
OK, what can’t you do?
“Well, everything that’s in the user’s agreement.”
Yes, and what are those things.
“You mean, like a list?”
Yes please, a list of all the stuff that’ll get you banned.
“Um… gold selling?”
Yup, that’s one.
“And… account selling.”
Two.
“Naughty named-toons?”
Not normally a bannable offense, but it could be, if Blizzard so chose, yes.
“Botting!”
Four, very good. And where in the user’s agreement do you see any of that stuff?
“Um… is it there?”
You bet it is. Have you ever read the user’s agreement? Probably not, right? Well, let’s dig right into the most juicy parts, shall we?
There ya go. Do not attempt to host the game yourself. Do not interfere with your client or the server’s communications. Don’t mess with the game files. Don’t mess with their servers, foshizzle.
Do not use any software designed to modify the WoW experience, or else.
Or else?

Yeah, or else; Ban Hammer-time.
And how does Blizzard know what you’re doing? Do they put cameras in your dorm room? Do they hire spies to infiltrate your home?
Nope. They bot you.

Their game, their rules, they’re watching you. Don’t like it, don’t play.
And not only are they watching what you’re doing, they’re reading and recording what you say.

So there ya go. Hope those private-chat conversations of yours that Blizzard has recorded don’t get subpoenaed by your ex-WoW-widow.
Now what is it that Lamaa did that was fell into the ban hammer-able category of, “…third-party software designed to interfere with the World of Warcraft experience”? Was Lamaa a Glider? Pfft, no. Was he a spammer, a leecher, a doofus, a power-leveler? No on all counts.
He did, however, own a G15 keyboard. And what comes with the G15 keyboard? Software. And what does that software do? It allows the user to make use of its macro keys to send in-game commands in much the same way as an in-game macro, but without having to write an in-game macro.
Was Lamaa writing G15-botting macros?! No, he wasn’t. He didn’t even use those keys.
But he did had the G15 software installed, and Blizzard knows the G15 software has been used to interfere with the World of Warcraft experience previously.
Our opinion: Blizzard banned Lamaa for owning a G15 keyboard and following its directions to install the keyboard’s software, regardless if he actually used the keyboard software’s ability to cheat*.
Is that right?! We sure don’t think so! According to Blizzard, just having that software on one’s computer is cheating*. Plug in the keyboard, the software and libraries load, and now you’re running illegally.
Is it within the scope of the user’s agreement that they can ban him for this? They most certainly think it is.
But is it Right.
Of course it isn’t right; it’s totally Wrong!
Look Blizzard, if you don’t want people to use the G15 software - we’ve noticed that the keyboard itself is perfectly fine - how about writing a little code that will disable the G15’s software and giving the user a little pop-up window telling them what’s going on.
“Hey guy, your G15 is spiffy, but people have abused the software it comes with in violation of the EULA. You want to use your G15, go for it, but we’re going to kill the G15 software right now, capice? Press OK to continue or Cancel to exit the game.”
Lamaa did not cheat* and he’s not a cheater*. However, he was using software that Blizzard considered cheating*. It sucks and blows and Blizzard should be ASHAMED at how it’s treating it customers! Nuking the Gliders is one thing, f-ing with people who didn’t have a clue they had inadvertently installed cheating* software is ignorant and rude.
What other software is out there that Blizzard could consider cheating*? A C++ compiler? A bandwidth monitor? Video-conferencing apps? Nobody has a clue, and Blizzard, to our knowledge, does not have a list of unapproved applications and utilities.
Ignorance of the law is no excuse, but Blizz, we need to see the laws before we can comply with them. A non-inclusive list of stuff we shouldn’t have running would’ve saved Lamaa, a bunch of other people, and your company’s reputation, a lot of flak.
Do we want Lamaa back in our guild? D@mn right we do. Are we only writing this screed because the massive ban hammer episode affected us personally? Most certainly. We’d much rather be discussing what the WotLK alpha has shown for us hunters and our pets.
But for us, this is a Big Deal and, since it’s Our Blog, we’re going to write about it. We’re probably not going to help Lamaa at all, but we certainly hope someone at Blizzard gets their head out and fixes this situation.
Blizzard, Warcraft is a game, but the people in it are not.
IMPORTANT EDIT: If it turns out the G15 sofware is not causing the ban, well then something else is amiss and we haven’t a clue what it is. And neither does Lamaa. And that stinks, too.